Common FAQs

Where is my order?

Once your order ships, you’ll receive a confirmation email with tracking information. If you didn’t receive it, check your spam folder or contact us below.

I entered the wrong shipping address, can I change it?

If your order hasn’t shipped yet, we may be able to update it. Contact us as soon as possible and we’ll do our best to help.

My order arrived damaged. What should I do?

Sorry to hear that, contact support and we will be sure to assist you!

Can I return or exchange a product?

If you’re not satisfied with your order, contact us and we’ll walk you through the next steps.

How do I use your products?

Each product is designed for simple, everyday use. If you need help or have specific questions, reach out and we’ll guide you.

I have a different question

No problem, send us a message and we’ll get back to you as soon as possible.

Still Have Questions?

Have a question about your order, our products, or how to build your reset routine?

We’re here to help.

Fill out the form below and our team will get back to you as soon as possible.

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  • Address

    3767 Lane Rd EXT. Perry, OH 44081

  • Email

    Help@blacklinehome.us

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